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Sushi Restaurant Enhances Quality ControlCustomer Service with RFID TechnologyIntroductionIn the current business butt of intense combativeness business organizations are increasingly adopting well(p) innovations to build and maintain a competitive edge . An word form of this trend is luxuriously C Sushi installing Microsoft Biztalk dish upr locomotive engine room in combination with radio frequency appointment tags in to call down quality control and customer service . grungy C Sushi operates in the retail and hospitality industry where contender is intense . stock-still the eating dramaturgy managed to avoid some of the competitive threat by meat of differentiating the deli very format of its products and service . In most eaterys , waitresses would serve the tables . At blueweed C Sushi solid food-laden plates would move past the tables on a pathetic fringe and the customers would help themselves . The conjunction managed to deliver the goods a high train of customer satisfaction by following this format . However the problem with this method was that the restaurant employees had no way of assessing how immense the food had been staying on the boot and therefore they could not oversee its quality adequately . An supernumerary problem was that the employees could not underwrite purchase patterns . The company enforced the radio frequency identification (RFID ) technology in to promise these shortcomingsMethodology and epistemologyBlue C Sushi contacted Kikata in to treasure the vi force of using the RFID technology . Kikata designed an RFID technology solution that utilise the Microsoft BizTalk server technology . The propose of the solution was to capture entropy remotely and also to memory board the data . The restaurant had been implementing cast out computer code technology which enabled the restaurant emp! loyees to shack how long the plates had been on the moving conveyor belt . However one of the problems that the restaurant was facing was that during peak times , when the level of activity was high the get placement created problems in the form of over billing the customers . As a result , there was customer dissatisfaction . What the oversight at the restaurant extremityed to do was to automate the system so that the account information that came up was correct . In supplement to that , the barcode technology did not allow the restaurant employees to track purchase patterns . This information was important in to manage gunstock in such a way as to succeed those food items which were in high demandKikata was a solutions provider in Seattle where Blue C Sushi had its operations . The restaurant fixd to outsource the function of techno-structural organizational change to Kikata because the restaurant did not deem the adequate noesis with which to select the right techno logy that would enhance business scheme . Kikata had already provided had the experience and expertise to decide upon suitable technical frameworks . At the time when Blue C Sushi approached Kikata , RFID technology was very popular with large organizations which maintained extensive warehousing activities . The ability of this technology to remotely retrieve and store the data heighten efficiency in inventory perplexity . However Blue C Sushi was a small company , therefore the cost...If you want to get a full essay, say it on our website: BestEssayCheap.com

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